{"id":48,"date":"2025-07-14T10:25:07","date_gmt":"2025-07-14T10:25:07","guid":{"rendered":"https:\/\/millennium3001technology.com\/?page_id=48"},"modified":"2025-07-14T10:25:07","modified_gmt":"2025-07-14T10:25:07","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/millennium3001technology.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><strong>Refund &amp; Returns Policy<\/strong><br><strong>Effective Date:<\/strong> 14 July 2025<br><strong>Website:<\/strong> <a class=\"\" href=\"http:\/\/www.millennium3001technology.com\">www.millennium3001technology.com<\/a><\/h2>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">At <strong>Millennium 3001 Technology (Pty) Ltd<\/strong>, we aim to provide high-quality products and exceptional customer service. If you&#8217;re not completely satisfied with your purchase, we\u2019re here to help.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>Returns<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">You may return an item within <strong>30 days<\/strong> of receiving your order, subject to the conditions below:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">1.1 Conditions for Return:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Item must be unused, in original condition, and in its original packaging.<\/li>\n\n\n\n<li>All accessories, manuals, and free gifts (if any) must be returned.<\/li>\n\n\n\n<li>Proof of purchase (invoice or receipt) is required.<\/li>\n\n\n\n<li>The product must not be damaged or show signs of misuse.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">1.2 Non-Returnable Items:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Downloadable or digital products<\/li>\n\n\n\n<li>Gift cards or vouchers<\/li>\n\n\n\n<li>Items marked <strong>\u201cFinal Sale\u201d<\/strong> or <strong>\u201cNon-Returnable\u201d<\/strong><\/li>\n\n\n\n<li>Opened software or electronics with tampered security seals<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Refunds<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return is received and inspected, we will notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">2.1 If approved:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A refund will be processed to your original method of payment within <strong>7\u201314 working days<\/strong>.<\/li>\n\n\n\n<li>Shipping costs are <strong>non-refundable<\/strong> unless the return is due to our error (e.g., wrong or defective item sent).<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Exchanges<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We only replace items if they are defective, damaged, or incorrectly shipped.<br>To request an exchange, email us at:<br>\ud83d\udce7 <strong><a>returns@millennium3001technology.com<\/a><\/strong> within <strong>3 days<\/strong> of receiving your order.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Return Shipping<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for return shipping costs unless otherwise agreed.<\/li>\n\n\n\n<li>We recommend using a trackable shipping service or purchasing shipping insurance.<\/li>\n\n\n\n<li>We are not responsible for lost or damaged return shipments.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Damaged or Faulty Products<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you receive a damaged or faulty item:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Report it to us within <strong>48 hours<\/strong> of delivery.<\/li>\n\n\n\n<li>Provide clear photos of the product and packaging.<\/li>\n\n\n\n<li>We will assess and offer a replacement, repair, or refund depending on the issue.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\">6. <strong>Cancellations<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders can only be cancelled <strong>before dispatch<\/strong>. Once shipped, our return policy applies.<br>To cancel an order, contact us immediately at:<br>\ud83d\udce7 <strong><a>support@millennium3001technology.com<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns PolicyEffective Date: 14 July 2025Website: www.millennium3001technology.com At Millennium 3001 Technology (Pty) Ltd, we aim to provide high-quality products and exceptional customer service. If you&#8217;re not completely satisfied with your purchase, we\u2019re here to help. 1. Returns You may return an item within 30 days of receiving your order, subject to the conditions [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/millennium3001technology.com\/index.php\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/millennium3001technology.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/millennium3001technology.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/millennium3001technology.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/millennium3001technology.com\/index.php\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":1,"href":"https:\/\/millennium3001technology.com\/index.php\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"predecessor-version":[{"id":180,"href":"https:\/\/millennium3001technology.com\/index.php\/wp-json\/wp\/v2\/pages\/48\/revisions\/180"}],"wp:attachment":[{"href":"https:\/\/millennium3001technology.com\/index.php\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}